FAQ
Frequently Asked Questions at
MyRentSource Property Management
MyRentSource Property Management
General FAQ
Where is My Rent Source located and what areas do you serve?
We are headquartered in Newnan, GA. We provide professional property management services across the Greater Atlanta area and surrounding communities, including Cartersville, Douglasville, Fayetteville, Griffin, Lagrange, Woodstock, and more.
How long has My Rent Source been in business?
We have been managing rental homes and apartments since 2006. Our leadership team brings over 20 years of combined experience to every property we manage.
Are you a licensed management company?
Yes. We are proud members of the Georgia MLS, the National Association of Residential Property Managers (NARPM), and the National Association of REALTORS®.
Where can I find my account documents?
Both Owners and Residents have access to a dedicated online portal where they can view leases, financial statements, and other important documents at any time.
For Property Owners
What makes My Rent Source different from other management companies?
We offer a “Turnkey Management” approach which includes a Tenant Guarantee, thorough background screening, and a transparent fee structure with no repair up-charges. We focus on low delinquency rates (historically below 3%) and provide dedicated managers for multifamily portfolios.
How do you screen potential tenants?
Our extensive screening process includes a review of criminal records, credit history, prior evictions, rental history, and employment/income verification. This rigorous process helps ensure we place responsible renters in your property.
How will I receive my rental income?
We utilize direct deposit for all owner distributions to ensure you receive your funds quickly and securely. You can also view financial statements and property reports 24/7 via our online Owner Portal.
What happens if a tenant needs to be evicted?
While our screening process keeps delinquency rates low, we handle the legal process if an eviction becomes necessary. Our team works alongside local officials to secure your property as quickly as possible.
Do you charge extra for maintenance coordination?
No. Unlike many competitors, we do not add a “markup” or up-charge to repair invoices. You pay what the vendor charges.